The listening layer
Stakeholder engagement:
the thread through every step
The regulatory environment increasingly requires stakeholder engagement integrated into the processes informing and validating risk identification, prioritisation and impact assessment. Engagement obligations run through every step of the OECD due diligence framework. Due diligence done without the people it concerns is not due diligence — it is paperwork about them. Listening is the start. Where workers are organised, they belong in governance, verification and remedy, not only in the survey sample.
The due diligence cycle
Engagement attaches to every step
A legal design requirement of the duty itself, tested by regulators for intentionality and effectiveness.
Running due diligence means hearing your own workers and neighbouring communities first, and letting independent parties check what you heard.
Engagement generates data — grievances, surveys and early warning — living in the spine beside provenance and carbon, with disclosure and data protection decided before the first survey goes out.
A worker & community voice partnership
Due diligence that reaches the people it protects
Due diligence that includes the people it exists to protect needs a channel that actually reaches them. ILLÆSA does not improvise that channel. It partners for it: with &Wider for anonymous, continuous signal, and it works towards partnership with trade unions and worker organisations for governance and remedy wherever they exist.
How it works
Anonymous mobile surveys gather worker insight on human rights and working conditions, in the worker’s own language.
A structured response protocol helps suppliers and operators act on what workers report, with a defined response time, escalation to the buyer where the supplier does not act, and remedy tracked to closure.
Progress tracked over time, so improvement is visible and deterioration is caught early.
What it offers
Business-level monitoring
Human-rights risk evaluated through the chain and facilities, with progress tracked.
Landscape assessments
Risks and improvements tracked over one year, across a sector and sourcing geography.
Risk prediction
&Wider’s predictive tooling combines AI with rightsholder data, with the aim of surfacing emerging risks earlier. Methodology and validation published as they become available.
Safeguards come first
Anonymity by design. Independent interpretation. Safe channels workers control. Community consent and collective rights. Aggregated for detection; a separate, consented route when an individual case must become evidence. Data held under the privacy law of the worker’s country. A stated do-no-harm protocol, published with the methodology.
What the evidence says
In the one randomised trial of an anonymous worker channel, 5 percent of workers used it, yet turnover and absenteeism fell among those offered it: the presence of a trusted channel matters as well as its use, and trust is the design variable. Read the evidence →